Stable growth
Over the past years, Establishment travel studio Russia has been growing steadily and annually doubles the number of tourists sent on vacation. In 2019, more than 1.4 million tourists rested with us, in 2020, about 3 million rest. We are growing, expanding our regional presence and our network of retail partners, opening up new directions, expanding our hotel base and, of course, taking care of our customers who relax with us and recommend us.
The best price / quality ratio
Incoming Tour operator in Russia uses all the capabilities of the international brand in cooperation with hotels and air carriers to offer high quality products at the best price. This is possible due to the large volumes that Establishment travel studio operates, which allow negotiating with suppliers on the most favorable conditions for cooperation.
Close attention to service - European standards
At all stages of working with a client, Establishment travel studio brings European standards of service and a high level of service. Establishment travel studio is the first travel company in Russia to introduce and actively use the Mystery Shopper program to stimulate the quality work of travel agency employees. The company monitors compliance with quality standards of services provided to customers and promptly responds to all incoming signals.
Exclusive Products
Establishment travel studio focuses on providing customers with unique leisure concepts and differentiated products that other tour operators do not have.
These are the unique vacation concepts created by Establishment travel studio Russia - FUN & SUN , DAY & NIGHT Connected , SMART , hotels with the Mini Tukan Kids Club ; exclusive hotels that were previously available only to Western European tourists; already known leisure concepts on the market (Club Magic Life, Suneo Club, etc.).
Reliable insurance partner
Establishment travel studio on an ongoing basis collaborates with the insurance company Ingosstrakh. Clients are provided with all types of travel insurance: medical insurance for the duration of the tour, insurance against flight delays and not to leave the city. Thanks to the long-term relationship of the two companies and a streamlined system, customers receive guarantees that all possible problems will be effectively and efficiently resolved.
24/7 customer support
24 hours a day, 7 days a week, Establishment travel studio has a customer support service, you can contact her by phone +7 (921) 645-02-52. The hotline staff is always ready to help.
Only trusted partners
Choosing partners, Establishment travel studio experts carefully check the quality of the service provided and the level of security. Establishment travel studio Russia only cooperates with reliable trusted partners, guarantees its customers a high degree of safety, comfort during the trip.